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"CSAWS offers a high quality, highly effective service as a result of their expertise, outstanding knowledge and wealth of experience. Their advice on analysing patterns of attendance, Persistent Absences and ‘trigger’ thresholds for formal monitoring or referrals is excellent. They support School Leadership with developing and embedding effective strategies to improve attendance using up-to-date, very informative and supports school self-evaluation systems. Of great value is the effective support and positive impact of challenging conversations around non-school attendance with parents, reducing P.A. and providing Early Help through direct work with children and families as patterns of non-attendance arise. I would highly recommend CSAWS to any School Leadership Team, without any hesitation!"

Lynn Clark, Head Teacher


"The CSAWS attendance audit was extremely thorough and was invaluable in enabling us to pinpoint areas for development and areas of strength. Joanne brought an objective and skilled set of ‘fresh eyes’ to our attendance strategy, which resulted in a practical and purposeful action plan."

Matt Stiles, Vice Principal for Behaviour & Safeguarding

"We have been working with CSAWS since 2017. The service that is offered has transformed the way that we manage attendance and is now beginning to have real impact. Colleagues at CSAWS are excellent at auditing existing provision, action planning based on intended and desired outcomes and crucially are skilled at supporting schools to deliver the plan. We have also been fortunate enough to benefit from small group work that has been offered to our students to really unpick barriers to good attendance. It has been lovely to see these children opening up and improving their attendance as a result of highly effective mentoring support.  Staff are highly skilled, well trained and keep abreast with wider issues and topics affecting the educational sector so that they can support schools well. We have been thrilled with how the partnership has developed and are excited to continue to work with the organisation."  

Katy Craig, Head of Academy

"CSAWS offer a professional and direct service with clear direction of what our school needs to achieve.  The CSAWS Attendance and Welfare Officer allocated to our school was punctual with a clear focus on outcomes and expert advice for the Attendance Officer.  Our school had a CSAWS Health Check of our overall attendance processes which gave us useful ideas to change the way we approached attendance.  The recommendations were quickly implemented into the school in partnership with CSAWS, resulting in an amazing improvement of whole school attendance.  In my experience, all CSAWS staff have extensive knowledge in all areas of attendance and welfare and their guidance and advice invaluable.  The training offered for attendance officers were useful and informative.  I feel the support from CSAWS has given me the confidence to excel in my role as the Attendance Officer, understanding attendance and processes of tackling poor school attendance and in raising our whole school attendance."

Natalie Grady, Attendance Officer

"We have worked with CSAWs for a number of years now.  The support provided has been professional, consistent and effective. The work of CSAWs has been a key factor in raising attendance levels at Smith`s Wood Primary Academy."

J. Talbot, Headteacher

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