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About:

CSAWS is a team of proactive, passionate and committed Education Welfare Officers with collective Education Welfare and school experience of over 70  years and expert knowledge  in all aspects of Education Welfare and Safeguarding.  We are committed to achieving better outcomes for children by securing regular attendance at school.   We understand the reasons behind non-school attendance can be varied and complex.  We can offer support to identify and improve school attendance including reviewing, refining and advising on school approaches and processes. We can develop clear action plans for schools through data analysis and audits to support you in understanding the attendance issues in your school community and how to improve your whole school attendance.

 

We are currently commissioned to work with a large number of primary and secondary schools, Pupil Referral Units, alternative providers, post-16 providers and nurseries across the Midlands area in raising their attendance both overall and in individual cases.  We offer a bespoke service to all provisions and in addition to attendance packages offer safe and well checks, strategic support, data analysis and staff supervision.   

 

Our team are all DBS checked, up-to-date with appropriate Multi Agency Safeguarding training and committed to ongoing professional development, further training and each have Professional Supervision for their own practice.  CSAWS Ltd is a fully insured company, covered for Professional Liability.

About

CSAWS is a team of proactive, passionate and committed Education Welfare Officers with collective Education Welfare and school experience of over 70  years and expert knowledge  in all aspects of Education Welfare and Safeguarding.  We are committed to achieving better outcomes for children by securing regular attendance at school.   We understand the reasons behind non-school attendance can be varied and complex.  We can offer support to identify and improve school attendance including reviewing, refining and advising on school approaches and processes. We can develop clear action plans for schools through data analysis and audits to support you in understanding the attendance issues in your school community and how to improve your whole school attendance.

 

We are currently commissioned to work with a large number of primary and secondary schools, Pupil Referral Units, alternative providers, post-16 providers and nurseries across the Midlands area in raising their attendance both overall and in individual cases.  We offer a bespoke service to all provisions and in addition to attendance packages offer safe and well checks, strategic support, data analysis and staff supervision.   

 

Our team are all DBS checked, up-to-date with appropriate Multi Agency Safeguarding training and committed to ongoing professional development, further training and each have Professional Supervision for their own practice.  CSAWS Ltd is a fully insured company, covered for Professional Liability.

OUR

TEAM

 
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Joanne Sierzega

Senior Attendance and Welfare Officer Company Director

A Company Director of CSAWS since co-founding in 2015, Jo brings her extensive knowledge and experience, gained from many years work in Education Welfare, to everything she does.  Having started in January 2000 for a Local Authority Education Welfare service, Jo was initially an EWO, then a Senior and later Chief EWO.  She has broad experience of direct work with children, families and schools and in delivering strategic support to schools to improve attendance. 

Nicki Baker

Senior Attendance and Welfare Officer Company Director

Involved from its inception, Nicki has been a Company Director at CSAWS since the beginning.  She works full time for CSAWS as Senior Attendance and Welfare Officer where her experience, knowledge and eye for detail are a valued asset to our team. Through CSAWS she has worked in a large range of settings, including primary, secondary post 16 provision and pupil referral units.

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Sue Gibbons

Senior Attendance and Welfare Officer Company Director

Sue is a Company Director and a co-founder of CSAWS.  She is a highly skilled Senior Attendance and Welfare Officer with excellent results in her schools, having begun firstly within Education Welfare with a Local Authority prior to starting CSAWS.   Sue has many years' experience of intensive work with children, young people and families in a variety of settings. 

Victoria Holloway

Attendance and Welfare Officer

A valued member of the CSAWS team, Victoria brings a sought after experience and expertise in working with schools, young people and families. She is CSAWS ‘Data Queen’ and highly skilled in using SIMS and CMIS, assisting schools to set up effective tracking and monitoring systems for pupil attendance and  providing schools analytical data to inform early opportunity actions and challenge.

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Tracy Cornish

Attendance and Welfare Officer

Calm, thoughtful and considered, Tracy’s skills and expertise as an Attendance and Welfare Officer are well received by her schools.  She is highly skilled and creative in composing and delivering attendance focussed group work with pupils in school.  Her nurturing approach to running groups has been a great success with those pupils involved, raising attendance and in providing valued feedback to schools.

Neelam Sehmi

Attendance and Welfare Officer

With a positive outlook and a dedicated attitude, Neelam has been a great addition to the CSAWS staff showing much dedication and enthusiasm for the Attendance and Welfare Officer role.  With a commitment to lifelong learning, Neelam completed a BSc in Psychology and went on to study a MEd in Education whilst working full time. Benefiting from over 12 years of experience in both Primary and Secondary schools in Solihull and Birmingham, Neelam has gained a wealth of knowledge with regards to school attendance, working with parents and pupils, working practices, legislation and legal pathways.

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Shabana Malik

Attendance and Welfare Officer

Shabana brings a wealth of knowledge and experience in Education Welfare gained over many years.  She worked previously for a Private Children's Residential Unit specialising in working with children and young people who suffer from emotional and behavioural difficulties before moving in to working for a Local Authority.  Whilst there for several years, Shabana worked in Children Services as a Field Social worker then in their Education Welfare Service as an Education Social Worker. 

Alice Green

Attendance and Welfare Officer

Welcomed as the newest member of the CSAWS team in 2019, Alice is an experienced and knowledgeable Attendance and Welfare Officer. Having worked at a Local Authority Education Welfare Team for several years, Alice brings a depth of understanding around the barriers to education and issues that young people and their families may be facing. Her thorough, considered and professional approach is an asset to her schools and to the families she works with.

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Amelia Poyner

Assistant Attendance

and Welfare Officer

Having joined the CSAWS team in 2018, Amelia has shown excellent working practice in delivering both one-to-one with pupils and group work. She utilises her skills in using approaches in Cognitive Behavioural Therapy (CBT) and Solution Focussed work to help reintegrate students who face a variety of challenges such as anxiety and stress, resulting in improved attendance.  She is approachable, knowledgeable and very good at gathering information from challenging pupils and families, often bridging the gap between school and parents. 

Julie

Attendance and Welfare Officer

Julie has a wealth of experience including working in a large secondary school in Solihull for 19 years. In that time, she was a lead on attendance and safeguarding across the school. She has gained a great deal of experience working with challenging families and supporting parents and has experience in leading in presenting the Solihull Approach Parenting Courses. Julie is a Mental Health First Aider and has successfully supported many children and their families through difficult times. 

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Kristina Sierzega

Office Administrator

Having joined the CSAWS Team in October 2017, Kristy manages the CSAWS Office.  Her happy disposition is clear to all our customers that call and speak to her.  She is very self-motivated and organised in her work.  She has excellent communication skills and is able to be discrete and confidential in all areas.  These qualities all contribute to her role at CSAWS which encompasses Administration and Office Support for the Attendance and Welfare Officers and Company Directors.