About:

CSAWS is a team of proactive, passionate and committed Education Welfare Officers with collective Education Welfare and school experience of over 70  years and expert knowledge  in all aspects of Education Welfare and Safeguarding.  We are committed to achieving better outcomes for children by securing regular attendance at school.   We understand the reasons behind non-school attendance can be varied and complex.  We can offer support to identify and improve school attendance including reviewing, refining and advising on school approaches and processes. We can develop clear action plans for schools through data analysis and audits to support you in understanding the attendance issues in your school community and how to improve your whole school attendance.

 

We are currently commissioned to work with a large number of primary and secondary schools, Pupil Referral Units, alternative providers, post-16 providers and nurseries across the Midlands area in raising their attendance both overall and in individual cases.  We offer a bespoke service to all provisions and in addition to attendance packages offer safe and well checks, strategic support, data analysis and staff supervision.   

 

Our team are all DBS checked, up-to-date with appropriate Multi Agency Safeguarding training and committed to ongoing professional development, further training and each have Professional Supervision for their own practice.  CSAWS Ltd is a fully insured company, covered for Professional Liability.

About

CSAWS is a team of proactive, passionate and committed Education Welfare Officers with collective Education Welfare and school experience of over 70  years and expert knowledge  in all aspects of Education Welfare and Safeguarding.  We are committed to achieving better outcomes for children by securing regular attendance at school.   We understand the reasons behind non-school attendance can be varied and complex.  We can offer support to identify and improve school attendance including reviewing, refining and advising on school approaches and processes. We can develop clear action plans for schools through data analysis and audits to support you in understanding the attendance issues in your school community and how to improve your whole school attendance.

 

We are currently commissioned to work with a large number of primary and secondary schools, Pupil Referral Units, alternative providers, post-16 providers and nurseries across the Midlands area in raising their attendance both overall and in individual cases.  We offer a bespoke service to all provisions and in addition to attendance packages offer safe and well checks, strategic support, data analysis and staff supervision.   

 

Our team are all DBS checked, up-to-date with appropriate Multi Agency Safeguarding training and committed to ongoing professional development, further training and each have Professional Supervision for their own practice.  CSAWS Ltd is a fully insured company, covered for Professional Liability.

OUR

TEAM

 

Our Team

Joanne Sierzega

Senior Attendance and Welfare Officer

Company Director

A Company Director of CSAWS since co-founding in 2015, Jo brings her extensive knowledge and experience, gained from many years work in Education Welfare, to everything she does.  Having started in January 2000 for a Local Authority Education Welfare service, Jo was initially an EWO, then a Senior and later Chief EWO.  She has broad experience of direct work with children, families and schools and in delivering strategic support to schools to improve attendance.    Whilst working for the LA she was the lead in Safeguarding in Education sitting on various LSCB subgroups, acting as the LADO, IMR author and sitting on SCR panels and child death overview panels.  Alongside managing and supervising a team of EWOs, Jo was involved in training and development of EWOs regionally as a course tutor and NVQ assessor. She is an experienced trainer and continues to deliver training for attendance leads and speak at National conferences for CSAWS.  Jo is committed to improving practices in schools and in raising attendance and outcomes for all young people. 

Nicki Baker

Senior Attendance and Welfare Officer 

Company Director

Involved from its inception, Nicki has been a Company Director at CSAWS since the beginning.  She works full time for CSAWS as Senior Attendance and Welfare Officer where her experience, knowledge and eye for detail are a valued asset to our team. Through CSAWS she has worked in a large range of settings, including primary, secondary post 16 provision and pupil referral units.  Nicki has worked directly with children and families for almost 20 years, gathering valuable experience in a number of roles and settings, and a passion for improving lives of young people and their families.  She has previously worked in a variety of specialities including Youth Justice, Family Support and Youth Work, having managed and supervised a family support team before beginning in Education Welfare in 2008.   Prior to CSAWS, Nicki worked in a Local Authority Education Welfare Service where she was an EWO, then Senior Education Welfare Officer; supervising other Education Welfare Officers working in a number of schools and providing strategic advice to schools.  Nicki sat on various strategic groups such as Prevent, LSCB Audit group and Children Missing and is an experienced trainer having developed and delivered whole school Safeguarding training and DSL support training days both with the LA and for CSAWS.  

Nicki Baker

Senior Attendance and Welfare Officer 

Company Director

Involved from its inception, Nicki has been a Company Director at CSAWS since the beginning.  She works full time for CSAWS as Senior Attendance and Welfare Officer where her experience, knowledge and eye for detail are a valued asset to our team. Through CSAWS she has worked in a large range of settings, including primary, secondary post 16 provision and pupil referral units.  Nicki has worked directly with children and families for almost 20 years, gathering valuable experience in a number of roles and settings, and a passion for improving lives of young people and their families.  She has previously worked in a variety of specialities including Youth Justice, Family Support and Youth Work, having managed and supervised a family support team before beginning in Education Welfare in 2008.   Prior to CSAWS, Nicki worked in a Local Authority Education Welfare Service where she was an EWO, then Senior Education Welfare Officer; supervising other Education Welfare Officers working in a number of schools and providing strategic advice to schools.  Nicki sat on various strategic groups such as Prevent, LSCB Audit group and Children Missing and is an experienced trainer having developed and delivered whole school Safeguarding training and DSL support training days both with the LA and for CSAWS.  

Sue Gibbons

Senior Attendance and Welfare Officer

Company Director

Sue is a Company Director and a co-founder of CSAWS.  She is a highly skilled Senior Attendance and Welfare Officer with excellent results in her schools, having begun firstly within Education Welfare with a Local Authority prior to starting CSAWS.   Sue has many years' experience of intensive work with children, young people and families in a variety of settings.  She is passionate about working with children and their parents to overcome barriers to education.  She believes that all children have a right to education so that they have the opportunity to achieve their full academic potential. Her BA honours degree in Criminology and Social Policy has helped her to understand the wider context of education and the issues which impact on children’s lives. Whilst working as a Connexions Personal Adviser with Solihull Youth Offending team, Sue completed a NVQ4 qualification in Learning, Development and Support Services for children, young people and those who care for them, which has helped to shape her skills in advising and supporting children and young people.

Victoria Holloway

Attendance and Welfare Officer 

A valued member of the CSAWS team, Victoria brings a sought after experience and expertise in working with schools, young people and families. She is CSAWS ‘Data Queen’ and highly skilled in using SIMS and CMIS, assisting schools to set up effective tracking and monitoring systems for pupil attendance and  providing schools analytical data to inform early opportunity actions and challenge.  Victoria previously worked in schools for over 13 years as attendance lead where she has gained first-hand experience of the needs of a school, systems for attendance and working with difficult children and families.   Now working in wide range of schools Victoria is able to adapt her work to meet the needs of the different local authorities and understands and uses the multiple varied legal systems. Victoria is passionate about supporting children, young people and families and she has recently completed her Level 3 in Counselling.  

Tracy Cornish

Attendance and Welfare Officer 

Calm, thoughtful and considered, Tracy’s skills and expertise as an Attendance and Welfare Officer are well received by her schools.  She is highly skilled and creative in composing and delivering attendance focussed group work with pupils in school.  Her nurturing approach to running groups has been a great success with those pupils involved, raising attendance and in providing valued feedback to schools.  Before joining CSAWS, Tracy worked in a school setting for over 20 years and has extensive experience of working with challenging families and young people.  Within her previous roles, she has trained and specialised as a Learning Mentor, Child and Family Support, Designated Lead for Safeguarding (DSL), several years as Attendance Lead and experience as an assistant to the SENCO.  She has a secure knowledge-base of school processes and procedures for attendance and invaluable understanding of working both with education settings and with children and their families.  

Neelam Sehmi

Attendance and Welfare Officer

With a positive outlook and a dedicated attitude, Neelam has been a great addition to the CSAWS staff showing much dedication and enthusiasm for the Attendance and Welfare Officer role.  With a commitment to lifelong learning, Neelam completed a BSc in Psychology and went on to study a MEd in Education whilst working full time.  Benefiting from over 12 years of experience in both Primary and Secondary schools in Solihull and Birmingham, Neelam has gained a wealth of knowledge with regards to school attendance, working with parents and pupils, working practices, legislation and legal pathways.  She has utilised this through her work in various past work roles such as Attendance Lead, DSL and Senior Pastoral Manager.   She has a realistic understanding of the broad challenges that schools and families face when trying to identify and overcome barriers to attendance and learning and able to assist schools in action planning in order to tackle these.  

Shabana Malik

Attendance and Welfare Officer

Shabana brings a wealth of knowledge and experience in Education Welfare gained over many years.  She worked previously for a Private Children's Residential Unit specialising in working with children and young people who suffer from emotional and behavioural difficulties before moving in to working for a Local Authority.  Whilst there for several years, Shabana worked in Children Services as a Field Social worker then in their Education Welfare Service as an Education Social Worker.  Her extensive experience of case work includes working with challenging families, vulnerable children/young people and multi-agency working.   She has worked in a number of settings including primary, secondary and special schools and builds great working relationships 

Alice Green

 

Attendance and Welfare Officer

Welcomed as the newest member of the CSAWS team in 2019, Alice is an experienced and knowledgeable Attendance and Welfare Officer. Having worked at a Local Authority Education Welfare Team for several years, Alice brings a depth of understanding around the barriers to education and issues that young people and their families may be facing. Her thorough, considered and professional approach is an asset to her schools and to the families she works with. Alice has a Masters in Social Work and a wealth of experience in working in schools, PRUs and with Special Needs. She is keen to make a difference to young people’s lives through her work and remove barriers to children accessing their education.

Amelia Poyner

Assistant Attendance and Welfare Officer

Having joined the CSAWS team in 2018, Amelia has shown excellent working practice in delivering both one-to-one with pupils and group work. She utilises her skills in using approaches in Cognitive Behavioural Therapy (CBT) and Solution Focussed work to help reintegrate students who face a variety of challenges such as anxiety and stress, resulting in improved attendance.  She is approachable, knowledgeable and very good at gathering information from challenging pupils and families, often bridging the gap between school and parents.   Since completing a degree in Health and Wellbeing, Amelia has gained over four years’ experience of direct work with children and families.  She was previously employed by a large secondary school where Amelia worked within the Safeguarding department and with the Social Emotional Mental Health Team as a Social Emotional Mental Health Mentor supporting a large caseload of students.

Kristina Sierzega

Office Administrator

Having joined the CSAWS Team in October 2017, Kristy manages the CSAWS Office.  Her happy disposition is clear to all our customers that call and speak to her.  She is very self-motivated and organised in her work.  She has excellent communication skills and is able to be discrete and confidential in all areas.  These qualities all contribute to her role at CSAWS which encompasses Administration and Office Support for the Attendance and Welfare Officers and Company Directors.  Her previous roles include running reception but the majority of her 17 year career has been worked in Finance.  She has been a Credit Controller for a network of 30 branches, then moved on to Major Accounts; both of which have required not only reconciliation of accounts and allocation of payments, but also high levels of Customer Service and Administration work. 

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Registered address: CSAWS, The Pump, 286 Kitts Green Road, Birmingham, B33 9SB. Copyright © 2019 CSAWS. All Rights Reserved.